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¸ÅÒª£ºResume number: 145266202 Updating date: 2012-08-23 23:35:44 no photo Name: Miss. Annie Li Nationality: China (Mainland) Current Place: Guangzhou Height/Weight: 160 cm£ 50 kg Marital Status: married Age: 31 years Career Objective Application type: Jobseeker Preferred job title: Customer & Technology

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Resume number: 145266202 Updating date: 2012-08-23 23:35:44 no photo Name: Miss. Annie Li Nationality: China (Mainland) Current Place: Guangzhou Height/Weight: 160 cm£ 50 kg Marital Status: married Age: 31 years Career Objective Application type: Jobseeker Preferred job title: Customer & Technology Support: Customer Service Supervisor ¡¢ Customer & Technology Support: Customer Relations Management ¡¢ Trade: Working life: 8 Title: No title Job type: Full time Expected Start date: In a month Expected salary: £¤5,000--£¤8,000 Preferred working place: Guangzhou Guangzhou Guangzhou Work experience Company's name:E&E Display Technology (GZ) Company LTD.Begin and end date: 2002-03-2012-09Enterprise nature:Soly foreign funded enterprisesIndustry: Communication/Telecom/Network EquipmentJob Title: Customer Service SupervisorJob description: I was entered this company in 2002, and act in the market as a sales assistant, is responsible for Europe and the United States respond to customer inquiry, a model for drawing the progress of requests and tracking, quote product pricing.in 2003 the market for promotion to Senior Assistant, mainly Europe and the United States and Greater China, the handling of customer orders and follow-up. Period with the reminders and shipping arrangements, the quality of customer complaint handling, payment tracking. Conduct customer satisfaction surveys. in 2004, again promoted to marketing director of customer service, under the six employees, customer service manager directly reporting to the market. Is mainly responsible for Europe and the United States, Japan, Southeast Asia, the management of customer orders, Customer satisfaction surveys and customer information management. Analysis and processing customer sales. As well as customer information management system and perfect.Reasons for leaving: Seek DevelopmentCompany's name:Statrax Hardware Module Company LTD.Begin and end date: 2001-01-2002-02Enterprise nature:Soly foreign funded enterprisesIndustry: Petroleum/Chemical Industry/Minerals/GeologyJob Title: International Trade Specialist/AssistantJob description: Mainly responsible for the development of overseas (Japan, Southeast Asia) customers, to participate in trade fairs to develop new customers. With customers to visit the factory, accompany clients by the company's audit. Proofing products and pricing, production follow-up orders, delivery orders for recovery, with shipping arrangements and payment reminders. as well as dealing with customers complaint.Reasons for leaving: Seek Development Educational Background Name of School: South China Normal University Highest Degree: Bachelor Date of Graduation: 2012-01-01 Name of Major 1: Engliash Name of Major 2: Japanese Education experience: Start dateEnd dateEducation organizationMajorsCertificateCertificate No2005-052005-05Li Yang Crazy English training CampGeneral Spoken EnglishLi Yang to strengthen the training of or Language Ability Foreign Language: English Level: excellent Chinese level: excellent Cantonese Level: excellent Relevant skills and abilities Time Period: 2002/3--Present
Company: E&E Display Technology (GZ) Company LTD.

I was entered this company in 2002, and act in the market as a sales assistant, is responsible for Europe and the United States respond to customer inquiry, a model for drawing the progress of requests and tracking, at the same time with the engineering and purchasing department to communicate directly to product pricing, demand in the design and the quality of treatment as a customer sales support. As a result of hard work to fulfill their duties, in 2003 the market for promotion to Senior Assistant, mainly Europe and the United States and Greater China, the handling of customer orders and follow-up. Period with the reminders and shipping arrangements, the quality of customer complaint handling, payment tracking. Conduct customer satisfaction surveys. Through two years of work experience, the perfect way of doing things, as well as a deeper understanding of corporate governance, in 2004, again promoted to marketing director of customer service, under the six employees, customer service manager directly reporting to the market. Is mainly responsible for Europe and the United States, Japan, Southeast Asia, the management of customer orders, delivery and shipment follow-up, customer quality complaint handling, payment tracking. Customer satisfaction surveys and customer information management. Analysis and processing customer sales. As well as customer information management system and perfect. The work of subordinate supervisory staff, difficult to resolve, so that the work of customer service department running smoothly and enhance customer satisfaction year after year, to cooperate fully with the sales staff do the work of the later order to obtain the cycle of orders, and achieved sales rising.

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